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Jobslinger Plus: The Ultimate Tool for Mystery Shoppers July 29, 2009

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I’ve heard of Jobslinger Plus as a new feature added to the Jobslinger website, and spent some time learning about it. As I did, I found that it may be the ultimate way to find jobs as a mystery shopper.

Right off the bat I noticed that subscribing to Jobslinger Plus allows shoppers to update all of their Sassie profiles at once; this has been one downfall of Sassie up until now. If a mystery shopper changed their address or wanted to update their profile in any way, they would have to log in to each Sassie company they work with to make the update. Now, this can be done in one swoop, making it much less time consuming.

What are the other features of Jobslinger Plus?

1. My Targets – this allows you to set up searches based on what is most important to you. Different tabs allow you to set up different search alerts, such as distance, type of shop (fine dining, banking, etc), or even set it to find shops that pay a higher fee.

2. Sling me – this feature will send you a text message to alert you of shops that fall in your targets you set up. Only want to receive texts about high paying shops, or only shops within 2 miles of your home? Sling me can be set up to only send text messages about the shops most important to you.

3. Job Dinger – this system “Dings” your desktop to alert you of new shops available. This way you don’t have to be sitting at your computer waiting for shops to be sent to you – the alert will prompt you immediately.

4. Sass Watch- because you will have access to all of your Sassie accounts in one area, you will be able to view all of the job boards at once. This is particularly helpful because schedulers don’t post all of their open jobs to message boards.

5. Reach out emails - when schedulers are desperate to fill shops, “Reach out” will email shoppers in the area asking for help. This is a great way to get in with a new company! Help out with a hard to book or last minute shop, and you WILL be remembered!

These are just some of the benefits of using Jobslinger Plus. To see a short video presentation, you can click here. It’s amusing, as the Sassie folks have always had a good sense of humor.

Jobslinger Plus is available as a free trial- I would highly recommend trying it out to see if it is something that works for you. If you are just starting out in the industry, this is a good way to learn which companies have work in your area as well. The cost for Jobslinger Plus is relatively inexpensive as well – there are different subscription plans available, and MSPA certified shoppers receive discounts and extended subscriptions.

Until next time….happy shopping!

Jobslinger – A Great Way to Find Mystery Shopping Jobs July 21, 2009

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Jobslinger is a free job board that allows you to register and search for mystery shopping jobs. You can view postings and apply for companies directly through the posts, making it easier and more streamlined to find new work and new companies to do work for.

There are many ways to make the most of using this site to increase your workload and ensure you are registering with legitimate companies.

  1. Mystery shoppers are independent contractors, which allow them to sign up with as many mystery shopping providers as they wish. The old school of thought was to find a list of all companies and start registering for them one by one. This is time consuming, and you can’t be sure all companies have work in your area. With Jobslinger, you can search by zip code to see who’s posting shops near you and register with them, increasing the likelihood of getting more shops.
  2. Recruting posts – similar to job postings, you can search the recruiting area to see who is looking for more shoppers in your area. This gives you another avenue to learn more about which companies have work in your area.
  3. Jobslinger Plus – this is a newer feature of the site, and they are currently offering a free trial. Tomorrow’s post will focus on the features and benefits of Jobslinger Plus.

 
Technology has helped mystery shoppers become more efficient in their searches for work. One of the mottos on Jobslinger’s site is “If you’re searching for jobs, you’re not out shopping.” Do you have any tips for streamlining your search for mystery shops?

Until next time…happy shopping!

Social Media and Mystery Shoppers: Facebook July 17, 2009

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In our last post, we talked about how mystery shoppers can use Twitter as a means of finding new work and connecting with both mystery shopping companies and fellow shoppers. Today, I wanted to touch on another fast growing social media venue for mystery shopping: Facebook.

While MySpace is also used by mystery shopping companies, Facebook seems to be winning out, with more companies using it to recruit and engage with mystery shoppers.

Facebook
If you have a Facebook page, you may want to find out more about what is available to you. Not only will this help you learn about new companies and opportunities, but it can be a great networking tool. Mystery shopping can be solitary work, with no one to share your experiences with outside of your closest family and friends (sometimes you don’t even share with them!). These social sites serve as a virtual watercooler for mystery shoppers where you can talk with each other, get tips, and help each other make the most of the industry. I’ve seen many friendships come from shoppers meeting up on forums and boards – an added benefit!

How do I get involved?
If you don’t have a Facebook page, sign up for oneand get registered. Once you’re set up in Facebook, you can look for mystery shoppers, companies, or groups related to the industry. Many companies have “fan pages” for increased interaction with shoppers.

Groups are also created on Facebook, which you can find through their search feature. These groups allow people with common interests to discuss topics and share ideas.

To get you started, I’ve compiled a short list of companies and groups that can be found on Facebook:

 

Mystery Shopping Company Fan Pages

Ann Michaels & Associates

Intelishop

About Face

Corporate Research International (CoRI)

Insual Research

Shoppers Confidential

 

Groups on Facebook

I am, or want to be, a mystery shopper

A Closer Look Inc

Premier Service Mystery Shopping Crew

 

These are just a few ways you can use social media to enhance your mystery shopping work. If there are others you know about, please feel free to share.

Until next time…happy shopping!

Social Media and Mystery Shoppers July 10, 2009

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Social media is taking off and changing the ways companies do business. For example, retailers and restaurants are using social media sites to engage with their customers. Customers are making use of online review sites, such as Yelp, Travelocity, and others to provide their feedback. We’ve also noticed a trend in how social media is used in mystery shopping.

There are many forums and message boards geared toward mystery shopping, but there has been an increase in use of other sites, such as Twitter, Facebook, and My Space to promote new mystery shops and post jobs.

More and more mystery shopping providers are using these sites to recruit new shoppers, and it might be a good time to think about learning more about these features and how they work so you can learn of new companies to work with and find more shops to do.

Today’s post will focus on Twitter, and the next post will cover Facebook/MySpace and other similar sites.

Twitter

This site allows brief, 140 character messages to be sent to your followers. Mystery shopping companies use Twitter to post their registration page for new shoppers, talk about current shops they need help with, and more. Mystery shoppers can find out more about mystery shopping companies and meet up with other mystery shoppers to share their experiences.

How do I get involved?

Sign up for a Twitter account if you haven’t done so already. Make sure you use your name and your real location (Anywhere, USA or “The Whole Wide World” won’t be helpful). Once registered, you can find mystery shopping companies or other mystery shoppers to follow. When you follow someone, you will see everything they are talking about and you can join in the conversation.

Use twitter search and the term mystery shopping, mystery shopping company, or mystery shopper and see what comes up. You can click on their name to learn more, and then choose to “follow” that person.

To give you a head start, here are some mystery shopping companies on Twitter. Click on the company names to reach their Twitter page, or login to Twitter and follow them using the names provided in parentheses:

Ann Michaels & Associates (MysteryShops)

Insula Research (InsulaResearch)

Corporate Research (Corpri)

CI Mystery Shopping (CustomerImpact)

Kern Scheduling (KSSInc)

Shoppers Critique (MysteryShoppers)

DSG Associates (dsgshopper)

MarketForce (marketforce)

Mystery Shopping Providers Association (MSPA) Note: Their updates are private, and you may need approval before you can follow them.

If you know of other companies, editors, or schedulers on Twitter, feel free to share!

Until next time…happy shopping!

Why Good Manners Can be a Problem for Mystery Shoppers July 8, 2009

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Recently, I was shopping (not on a shop) at a local retail store. As the cashier finished the transaction and handed me my receipt, I instinctively said, “Thank you.”  The cashier replied, “You’re welcome. Have a nice day!”

Now, really, that’s not so bad, right? Where this becomes a problem is when you’re answering a question that is typical on many retail mystery shopping reports – “Did the employee thank you at the end of your interaction?”

I didn’t give the cashier a chance to thank me. Of course, she could have thanked me in return and then wished me a nice day. More times than not though, when you thank an employee first, they say “You’re welcome” and the interaction is over.

If that were a shop, how would I rate the question? How would YOU rate it? You can’t say yes, because she didn’t thank me.  Saying no isn’t entirely fair, since you didn’t give the employee a chance to thank you. There usually isn’t a N/A option, so what do you do?

When you’re doing a shop, remember that manners may get in the way of fairly evaluating employees. Next time you’re talking with an employee, remember to wait for them to end the interaction so you can fairly evaluate the process.

Until next time…happy shopping!