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The Mystery Shopping Learning Center’s 2009 Resolutions January 2, 2009

Posted by Ann Michaels & Associates in Uncategorized.
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Happy New Year! As we start a new year, many people spend time reflecting on the last year – what they’ve accomplished, and what they hope to accomplish in the new year. This is the time for people to make resolutions for 2009 as well.

The staff at the Mystery Shopping Learning Center is no different. In 2008, the Learning Center continued in its mission to help shoppers be the best they can be. As we start out 2009, we’ve made our own resolutions and goals for what we’d like to accomplish this year:

Tax seminars: Last year’s seminar series, “Tax Information for Mystery Shoppers” was a great success. This year, in addition to rolling out another online seminar series, we will be provided recorded seminars for those who cannot attend a “live” seminar. We strive to accommodate everyone’s schedule, and we opted to provide the recorded seminars in response to shopper feedback. Look for more information next week.

New online seminars:We will be rolling out information online seminars that will be free to attend. Topics will vary and will be geared toward mystery shoppers with varying experience levels.

Chat sessions:We realize that shoppers have many questions, and having a company member to chat with online may help. To that end, we will hold online chat sessions regularly so that you can ask schedulers and editors those questions that you really want to know more about.

Informational guides: While the Learning Center has a library of “how-to” guides for completing industry-specific shops, we plan to expand the topics covered. This industry has grown by leaps and bounds, and every day new industries are using mystery shopping as a means of measuring customer service.

We will let you know each step of the way when the new features and programs are launched so you can take advantage of these offers. If you are not a registered member of the Mystery Shopping Learning Center, you can complete a quick registration process to join so you can receive email alerts and stay up to date with the latest news.

Happy New Year! May 2009 be good to each and every one of you! Until next time….

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