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Social Media and Mystery Shoppers: Facebook July 17, 2009

Posted by Ann Michaels & Associates in Uncategorized.
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In our last post, we talked about how mystery shoppers can use Twitter as a means of finding new work and connecting with both mystery shopping companies and fellow shoppers. Today, I wanted to touch on another fast growing social media venue for mystery shopping: Facebook.

While MySpace is also used by mystery shopping companies, Facebook seems to be winning out, with more companies using it to recruit and engage with mystery shoppers.

If you have a Facebook page, you may want to find out more about what is available to you. Not only will this help you learn about new companies and opportunities, but it can be a great networking tool. Mystery shopping can be solitary work, with no one to share your experiences with outside of your closest family and friends (sometimes you don’t even share with them!). These social sites serve as a virtual watercooler for mystery shoppers where you can talk with each other, get tips, and help each other make the most of the industry. I’ve seen many friendships come from shoppers meeting up on forums and boards – an added benefit!

How do I get involved?
If you don’t have a Facebook page, sign up for oneand get registered. Once you’re set up in Facebook, you can look for mystery shoppers, companies, or groups related to the industry. Many companies have “fan pages” for increased interaction with shoppers.

Groups are also created on Facebook, which you can find through their search feature. These groups allow people with common interests to discuss topics and share ideas.

To get you started, I’ve compiled a short list of companies and groups that can be found on Facebook:


Mystery Shopping Company Fan Pages

Ann Michaels & Associates


About Face

Corporate Research International (CoRI)

Insual Research

Shoppers Confidential


Groups on Facebook

I am, or want to be, a mystery shopper

A Closer Look Inc

Premier Service Mystery Shopping Crew


These are just a few ways you can use social media to enhance your mystery shopping work. If there are others you know about, please feel free to share.

Until next time…happy shopping!



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